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The Creator and Creator Pro plans are recurring: you choose whether to pay monthly or yearly. While your subscription is current, you keep the reduced commission and every feature in your plan.

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What you’re charged

The plan price is shown in dollars and charged in bolívares, at the BCV rate of the day of the charge, with 16% VAT included. Example for the monthly Creator plan:

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Two ways to pay your plan

Direct debit account

Your bank authorizes the charge and the subscription renews on its own every month.

Manual payment

You pay each cycle yourself, with another bank or method. It does not renew on its own.

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Direct debit account

Setting up direct debit means authorizing your bank to let Guaybo charge your plan automatically at every renewal, with nothing for you to do. Direct debit is activated by the bank you choose at payment time. On the payment screen, after selecting Pay in bolívares, you see the available banks:

Banks with direct debit

Bancamiga, Banco de Venezuela, Banco Nacional de Crédito (BNC), Bancrecer, and Banesco.Picking one of these sets up direct debit on your account, and the subscription renews on its own.

Other bank

If you pick Other bank, the payment is one-off: there is no direct debit and you have to pay manually each cycle.
We’re working on adding more banks with direct debit. If yours isn’t on the list yet, it may be soon.
Why it’s worth it. With direct debit your subscription renews on its own: your account never gets downgraded because you forgot, and you keep selling without interruptions. It’s the safest way to keep your business active.

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How to set up direct debit

1

Pick one of the direct debit banks

On the payment screen select Pay in bolívares and choose Bancamiga, Banco de Venezuela, BNC, Bancrecer, or Banesco. That choice is what turns direct debit on.
2

Fill in your details

The account holder’s ID number and the phone number linked to that account.
3

Authorize from your online banking

Guaybo sends the direct debit request to your bank. Log in to your online banking and approve it there. If you’re not sure how, the same screen has the “I don’t know how to link my bank” guide with the steps for each bank.
4

Affiliation check

A charge of VEF 1.00 is attempted to validate the affiliation. That amount is returned to you once it’s confirmed.

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If there are no funds at renewal time

When your paid period ends, Guaybo automatically tries to charge the subscription for the next period. If there aren’t enough funds in your account at that moment, the charge doesn’t go through and Guaybo retries it twice a day.
If by the fourth day the renewal charge still can’t go through, your account moves to the Standard (free) plan.

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Manual payment

If you pick Other bank, or pay with a different method, your account is not set up for direct debit: the subscription doesn’t renew on its own and you have to pay it each cycle. You have 4 days from the due date to pay before your account drops to the Standard plan. During that time we notify you:
If you’d rather not keep track of this, set up direct debit: renewal becomes automatic.

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What happens if you drop to the Standard plan

You lose nothing you already built. Your products, courses, and content stay where they are, and your buyers keep their access. What changes is that, under the Standard plan limits, you can’t create new resources or upload more content until you move back to a higher plan.

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Cancelling your subscription

You can cancel whenever you want, under Settings → Plan → Cancel subscription. When you cancel, your account moves to the Standard (free) plan and the same rule above applies: your content stays, but you can’t create new resources or upload more content.

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FAQ

It’s the authorization you give your bank so Guaybo can charge your plan automatically at every renewal. You approve it once from your online banking, and from then on renewal is automatic.
It depends on the bank you pick at payment time. Bancamiga, Banco de Venezuela, BNC, Bancrecer, and Banesco activate direct debit. If you pick Other bank, the payment is one-off and you’ll need to renew manually.
It’s a validation charge to confirm the affiliation is active. That amount is returned to you once validated.
The renewal charge is retried twice a day. If it still can’t go through by the fourth day, your account moves to the Standard (free) plan.
No. Your products and content stay where they are and your buyers keep their access. What you can’t do is create new resources or upload more content.
Yes, under Settings → Plan → Cancel subscription.